About
Us
Celebrating 10 years as
a gift and collectibles store, Always Collectors Corner is a family-run business.
Our family has collected coins for over 70 years. Our personal
collections cover everything from mint sets to special silver
reproductions and everything in between. As collectors, we are
very particular about the quality of every piece we sell. Our 3,000 square foot
facility is stocked with 2,500 licensed Coca Cola collectibles,
John Deere merchandise, Disney collectibles and special Coin
collections. We are located in the picturesque Danish village
of Solvang, California - midway between San Francisco and Los
Angeles, just above Santa Barbara. The Santa Ynez Valley that
surrounds us is noted for horses ranches, wineries, and celebrity
homes. We are members of the
Collectors Information Bureau.
How
do I find what I am looking for?
Shopping at 4collectiblecoins.com
is safe and easy. The side menu bar directs you quickly to all
the major categories of products you want to see. When you click
on a category you will see a list of all the products available
with item name, item code, and a link to go to the secure server
at 2collectcola.com where you can see an actual photo and more
information.As you find items on the
website you wish to order, just click on the Add to Cart button next to the item and
one is automatically added to your basket. You can easily remove
it before checking out so don't worry about adding items you
aren't sure about while shopping.If you wish to order more than one of an item, click
on the name or photo of the item to go to the product page. You
can add the Quantity you wish and click on the Add to Cart button.
How
soon will my order ship?
Normally, orders received
by 1 pm Pacific Time on weekdays are shipped the same day. You
will be notified when your order ships with the tracking number
from UPS. We will email you should there be any delay. We ship
Monday to Friday only. Orders received late Friday through the
weekend ship the following Monday.
What
ways do you ship?
All packages are shipped UPS fully insured with tracking.
The day your order ships you will receive an email From: QuantumViewNotify@ups.com
with the message "UPS Ship Notification" with your
tracking number and confirmed delivery date. If you do not receive
this email , check to see if it has been caught in a spam filter. Packages are
sent without signature required, but UPS may require a signature
in some areas. If you will not be home you can contact UPS at
1-800-PICK-UPS to make arrangements for delivery.Note: Canadian
and Overseas shipments may be charged duty or tax by the Customs
Department of the country that is not included with your shipping
charge. International packages that are refused are not returned
to us and are not eligible for refunds. The only date guaranteed,
fully insured, and trackable shipping overseas is now through
UPS. The US Post Office no longer guarantees delivery of overseas
shipments and reimbursement for lost or damaged items can take
over a year. You do have the option of Express Mail service with
the Post Office but Always Collectors Corner is not responsibility for delayed, lost
or damaged shipments. Check UPS Transit Times
Location
Shipping Method
Additional Choices
Continental United States
UPS Ground - 3 Day, 2 or Next Day Air
USPS Priority or Express Mail
Alaska or Hawaii or APO
USPS Priority or Express Mail
UPS 2 day or Next Day Air
Canada
UPS Standard - UPS Expedited
USPS Priority or Express Mail
Overseas
UPS Worldwide
Express or Expedited or USPS Priority or Express Mail
Why don't you have free shipping?
There is NO "free" shipping
in reality! Other merchants advertise
free shipping with orders over $75 or $100 but raise the prices
of everything they sell 15-20% to cover this cost. In fact, over
half the customers placing orders on these websites get no "free
shipping" and pay higher prices on every item they buy to
subsidize the cost for other customers. All charge higher prices
on the web than in the store to cover shipping costs. Of course
the shipping cost is not the same! We believe you should pay ONLY for the
exact shipping costs of your order - not subsidize the cost for
someone else!
How
do I get a free catalog?
Free catalogs are available
to print from every category at 2CollectCola.com. "Click for Printable Catalog
of this Category" can be found at the top header for each
category on the website. Over 100 new items are added each month,
so printed catalogs are outdated before printing! Therefore,
we no longer mail printed catalogs. You can stop by anytime to
check out the website and see what's new and download a current
catalog of the items you wish.
What
if I want to return something?
All sales are final when
shipped. We believe our customers know what they want to order.
If you have a question, don't hesitate to phone or email before you purchase. To assure you top quality merchandise our policy
is NO returns, refunds or
exchanges. You have the opportunity review and confirm your order
3 times before it is processed.If we make a mistake -
we fix it at our expense! There is a 30 day limit on all liability for broken, missing items or mistakes.
Please report all claims for damage, loss or mistake within
5 business days of receipt of the package. All returns
must have a RMA number on the outside of the box to be accepted. Phone for a RMA number to be issued. BEFORE returning
a package. Unfortunately, packages returned without a RMA will
be refused. All refunds are made in store credit only.
This will be applied to your next order at the time it is invoiced
and will not appear online.
What
if the order arrives damaged or is lost?
All orders are insured
with the shipping company (US Postal Service or UPS). It is
the carrier's responsibility to deliver your package correctly,
on time, and without damage. We pack very well to prevent
breakage. Should a package arrive damaged, we will help you file
a claim with the appropriate company. There is a 30 day limit on all liability for broken, missing
or mistake. Please notify us immediately.
For UPS - we will file a claim
for you. Please hold the entire package including all the
packing materials and outer box for inspection for 5 days after
we file a claim. If the package is damaged by the US Postal Service, you must file and sign
a report with your local post office and have the package inspected
there. We will help you file a claim here.When claim is accepted,
you will received replacements for any damaged item or reimbursement
if we no longer have the item in stock.If an order does not arrive
within an appropriate amount of time, we will help you trace
the shipment.
For UPS packages,
you will be sent a tracking number that you can enter into the UPS website to see exactly where your package is
at any given time.
For the US Postal
Service you can track only express mail packages with delivery
confirmation at the USPS
website.
We can file a manual trace request for packages with their insurance
confirmation numbers that can take up to 60 days.
What
forms of payment do you accept?
Always Collectors
Corner gladly accepts Visa, Mastercard, Discover or American Express credit
cards or PayPal on the website.
We also accept US Funds Money Orders -
the orders must be placed by email or phone call. You can also
use your 2CollectCola eGift Certificates to pay for your order.
We are NOT able to accept personal or business checks, purchase
orders or ship COD. Select your payment method from the drop
down list of options.
What
if I don't want to give my credit card information on the web?
Always Collectors
Corner uses the latest technology
in Secure Sockets Layers (SSL) to protect the security of your
online order information. When you input your information into
our system at "Check Out," your shipping information
and credit card information is sent in an encrypted code that
only we can decode. For more information about how we protect
your information and privacy see Security & Privacy PolicyBut we understand some
folks are not secure about giving out personal information on
the web. You may use PayPal for payment or phone your order to
us by calling tollfree 877.631.2653. You cannot use the order form on the website
for phone orders. Please print out your order and phone us. Our friendly staff is
available to help you Monday, Tuesday, Wednesday or Friday 8 am to 2 pm PACIFICTime. We have a 24 hour secure
order line where you can leave your information after hours.
Be sure to always leave a phone number with area code where we
can contact you.
How
accurate are the photos, measurements, product information?
We give you the most information
available for each item. The measurements, details, product description
are as accurate as possible to make your decision easy. The photographs
we use on our website are taken in our offices. We do not retouch
or alter them in any way. All photos are copyrighted and may
not be reproduced or used without written permission. Small
variations in color may occur due to the inherent inaccuracy
of photographs. Please phone our offices should you have any
question about any product PRIOR to purchase - we want satisfied
customers!
Do
you trade?
We receive a lot of requests
to trade items. All items listed at Always Collectors Corner are for sale only. We purchase items only
from licensed Coca Cola manufacturers who produce the highest
quality merchandise.
Don't
see your question? Need more information?
Give us a call at 877-631-2653 8-2 Pacific Time Monday, Tuesday, Wednesday and Friday for
our friendly staff will help you.
